European Publishing Co To Expand BPO Presence In India

CIOL: Springer Science + Business Media, $1 billion European publishing house, which specializes in scientific, technical and medical (STM) publishing has announced its plans to expand its production team in India.
“When we entered India ten years ago, the low cost factor was the trigger for us. Gradually, we began to see better quality production work in India. Now, we have moved beyond cost and demonstrated higher productivity and quality,” said Derk Haank, the company’s CEO.
Springer has 1200 employees or 25% of its total global staff strength of 5000 at its Chennai office. Haank said that given the high quality and productivity, the company would be expanding into other business processes beyond production and into services for the financial and marketing sectors. He also said that more than 50% of the company’s workforce would soon be in India.
Business Standard: Springer Science+Business Media, a Dutch scientific and specialist literature publisher, satisfied with the quality of work and manpower skills, is to move more work to India. Currently, company’s quarter of the work is done from India, the aim is to move up the value chain and get half of the publishing and editing work from here.