Following a conflict with New York City over its ride data, Uber has begun giving some of its transit information to Boston in a pilot program. It’s using ZIP codes as the basis for the place-based information, and it’s anonymizing some of the details to protect riders and passengers.
In a blog post, Uber suggested that Boston would serve as a trial for the program before the company expands it to other cities. Uber isn’t handing over any pricing details, but it is giving cities information on every ride’s drop off and pick up ZIP codes, the time of day each occurred, distance and time of each trip, and “technical support” for combing through the data.
As Gigaom’s Derrick Harris noted in a previous post on the company’s data strategy, “Uber certainly appears to see data as an important arrow in its quiver as it fights for legitimacy in cities around the world.” In the past it has hand-selected which data sets to release, publishing a blog post to prove it wasn’t discriminating against low-income riders in Chicago and months later publishing information to argue that Boston should extend its public transit hours.
However, this is the first time the company has agreed to give ongoing data information on key topics to a city government.
New York will be glad to hear it given that its Taxi & Limousine Tribunal recently suspended five out of six Uber bases for not handing over trip data. Uber is still in negotiations with NYC’s Taxi and Limousine Commission over it. Local governments want the information because it helps them plan everything from public transit routes to traffic patterns to emergency response protocols. It also allows regulators to ensure that transportation companies aren’t discriminating against people in certain neighborhoods.
Until now, Uber had resisted giving its data away, citing concerns about trade secrets. Trade secrets could mean a lot of things, but as some have pointed out, Uber was probably worried, in part, about local governments using Uber data to help taxis work more efficiently.