T-Mo: Carrier IQ on 450,000 phones, but use is limited

on December 21, 2011

Unlike competitor Sprint, T-Mobile has taken a more restrained approach to its use of Carrier IQ’s handset monitoring software. T-Mobile acknowledged installing the software in 450,000 Android and BlackBerry phones, but it claimed to use a limited version and collects data only for troubleshooting purposes.

Sprint leans heavily on Carrier IQ, while AT&T limits use

on December 16, 2011

Though most U.S. operators use Carrier IQ’s handset monitoring software in some form, they’re not all using it to the same degrees. Sprint turns out to be Carrier IQ’s biggest fan, installing its software on half of all devices while AT&T uses it much more sparingly.

Infographic: Inside Carrier IQ’s smartphone agent

on December 14, 2011

As more and more information comes out about Carrier IQ’s phone monitoring software, it’s becoming more difficult to sort out exactly what data its IQ Agent collects, records and ultimately sends its operator customers. The Electronic Frontier Foundation, however, has prepared a handy infographic explanation.

Is Carrier IQ making you your operator’s lab rat?

on December 13, 2011

In documents released late Monday, Carrier IQ revealed its phone monitoring software isn’t just sending same generic performance and network metrics from every device. Operators could use Carrier IQ’s platform to perform research on their unwitting customers, recruiting their phones into virtual focus groups.

Carrier IQ aside, the public may want their phones tracked

on December 10, 2011

Carrier IQ has become the target of public outrage, but a new study finds that the condemnation of Carrier IQ might be misplaced. The Yankee Group discovered a majority of consumers want their operators to access the very information that Carrier IQ is tracking.