Report: Cloud cost control: expense management and auditing for SaaS and beyond

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SaaS
Cloud cost control: expense management and auditing for SaaS and beyond by David S. Linthicum:
Today’s Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS) offerings enable near-instant productivity and capacity. Businesses, however, have little visibility into or control over their cloud solutions’ true cost.
Cloud computing allows lines of business to self-provision tools, often without IT’s knowledge. The result is an increase in localized productivity. But provisioned systems are often redundant, contracts are poorly optimized, and businesses are unable to manage or audit the lifecycle and usage of these services. They also lack the data and clout to negotiate more favorable terms.
Cloud computing may put unprecedented power into the hands of business users, but the processes for centralizing management and auditing distributed resources are not new. The challenges that businesses face today are similar to those telecom expense management faced 10 years ago. Considering telecom’s best practices and tool sets can help us develop methods and techniques that maximize the benefits of the emerging cloud computing space.
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