Every year, tens of thousands of consumers spend millions of dollars on services that purport to “clean” their computers, and protect them from spyware and malware. In reality, many of these services are elaborate scams involving fake tech support and sleazy tele-marketers.
The FTC’s decision to sue AT&T over how it treats customers who are locked into 2010 unlimited data plans is a popular one, but also peculiar.
Over 359,000 AT&T customers have already filled out an online application to obtain refunds from the company, which padded phone bills with suspect SMS charges.
Search engines are making it harder to see the difference between regular results and paid ads. Does the FTC have the power to do something? Or can consumers figure it out on their own?
Thousands of customers who hoped to cash in on soaring bitcoin prices got fleeced by Butterfly Labs, which took their money but failed to deliver promised mining equipment.
Google will join Apple in compensating parents whose kids ran up purchases in apps without their permission.
What is Google’s next growth market? It could be 5-year-olds, which would present both a big opportunity and a big regulatory challenge for the search giant.
The Center for Digital Democracy has accused 30 companies, including Adobe, AOL and Salesforce.com, of breaking a U.S.-Europe data protection agreement — and slammed the FTC itself for not properly policing them.
Amazon is fighting the government over claims that it let kids buy digital goods without their parents’ permission — even though Apple settled over similar accusations. The court case will be a test of strength for the FTC.
Apple ratted out Google to the FTC over policies that let kids make app purchases without entering a password.