While many other media organizations have gotten rid of their reader comments, including Reuters and Bloomberg, the New York Times says it plans to expand its commenting features and invest more resources in them because they help create a valuable relationship with readers
The New York Times is taking a small but important step towards its digital-first future by getting rid of the traditional “Page One” print meetings and emphasizing the web and other platforms instead
Guardian digital editor and former New York Times staffer Aron Pilhofer says media outlets are making a monumental mistake by ending comments, instead of focusing on how they can use them to build a true community and two-way relationship with their readers
Like the music industry, the Guardian has realized that the value in media isn’t in selling access to a specific product or unit of content, but in creating a deep relationship with readers and fans who want access
The editor-in-chief of the Telegraph Media Group says the newspaper has seen a large increase in traffic as a result of two strategies: focusing on Facebook more than Twitter, and devoting its resources to fewer stories
Journalists and readers who want to support and collaborate with journalists can sign up for one of two new levels of paid membership in Contributoria, a crowdfunding platform backed by Guardian Media that launched earlier this year
The Guardian has been experimenting with limited-edition printed newspapers that are produced by algorithms, based on the sharing habits of readers, and is rolling out a new version in the U.S. soon. But is that really what we want from our newspapers?
The way Grantland reported a story involving a transgender woman has raised a host of troubling questions, but also reinforced how stories that might once have remained in a specific niche can jump the tracks and smash headlong into competing viewpoints, thanks to the web
New York Times columnist Bill Keller and his wife Emma — writing in The Guardian — both posted critical pieces recently about how Lisa Adams shares her struggle with cancer via social media. But both of their criticisms miss the mark by a wide margin.
Contributoria, a new site backed by Guardian Media Group, is an attempt to build an open community that allows journalists to collaborate on and crowdfund high-quality journalism. Co-founders Matt McAlister and Sarah Hartley talked with Gigaom about why they built it.