This is why Google is losing the future

“Google is a crack dealer” is a phrase Larry Page never wanted to hear: but as the company’s relationships with developers begin to fracture across the board — from the web to mobile to apps — it is losing its grip on its own destiny.

Repeat after me: business is always about the customer

If you are in business, it is always about the customer. Simple as that message is, it is something of a forgotten lesson in modern times. Companies keep confusing who they serve and why they are in business, as an outgoing Goldman Sachs banker reminds us.