This summer had a lot of milestones for Sprint, some good, some bad. It closed its deals with SoftBank and Clearwire, and began a massive network transformation, but it also lost a lot of customers in process.
Whenever a company is party to a big M&A deal, layoffs always follow. Sprint(s s) confirmed with Bloomberg on Tuesday that it is cutting 800 jobs, but claimed that this doesn’t have anything to do with redundancies produced by its massive three-way tie up with SoftBank and Clearwire. Sprint told Bloomeberg it’s trimming its customer service workforce because it’s getting fewer complaints into its call centers. A big reason for the drop off could be the shutdown of its Nextel iDEN network last quarter, which likely generated calls from millions of customers about to lose service.
On June 30, the Nextel iDEN service goes offline, sticking Sprint with a heck of a lot of network scrap. Sprint, however, isn’t just throwing it all in a dumpster behind Walmart. It will recycle whatever it can’t use.