Guardian digital editor and former New York Times staffer Aron Pilhofer says media outlets are making a monumental mistake by ending comments, instead of focusing on how they can use them to build a true community and two-way relationship with their readers
From the front room of his flat in a British suburb, an unemployed man with no journalistic training named Eliot Higgins has become the go-to source for information about weapons and military activity in Syria
In a recent speech, Guardian deputy editor Katharine Viner described how she believes the social web and the practice of “open journalism” fundamentally changes the relationship that journalists have with their audience.
The Guardian has gotten a fair amount of ribbing on Twitter for opening a coffee shop in London, but the venture is just another element in the newspaper’s attempt to open up its journalism and engage more with its readers.
Newspaper companies are trying to cut costs by shutting down the printing presses and laying off staff, but unless they have a strategy for managing the transition from print to digital, all they are doing is liquidating the goodwill of a generation of readers and advertisers.
In contrast to the wave of support for paywalls that is sweeping the newspaper industry, Guardian editor Alan Rusbridger says that he remains committed to practicing “open journalism,” an approach he believes is the only real option for media in the digital era.