The firm announced its Skylink platform at AWS re:Invent. As it’s entirely built on the Amazon Web Services stack, the firm claims Skylink will work particularly well for startups that also use AWS for their backend.
Google’s new Helpouts platform launches with real-time advice for cooking, home improvement and computer problems. Down the line, its biggest impact could be on health care.
Last week, when I read the news about Vivox’s voice plug-in coming to Facebook, it got me thinking about what the integration of voice capabilities into general-purpose, consumer facing social networks would mean. Like most people, my initial reaction is to cringe. You can’t blame me for feeling that way, especially if you’ve experienced the interruption of Facebook Chat messages from random connections popping up willy-nilly during work hours. That said, when I get past my anti-social tendencies and think of the potential that voice adds to the social network and its associated apps, I can’t help but think this may be, well, game-changing.