Best Buy, the end of big box and the future of retail

Best Buy will close 50 stores, while also expanding the number of smaller concept stores where customers can go to try devices and talk to expert staff members. The shift in strategy is one that we’ll see across much of retail in the future.

Who is Apple’s new retail boss, and what will he do?

Tim Cook has made his first major appointment at Apple — by handing over control of the company’s retail stores to a British businessman who has built his reputation largely through pile-em-high tactics and aggressive expansion.