It’s time Samsung expanded the Galaxy smartphone line

Samsung today announced four new handset classes in the Galaxy line. The strategy is a departure for Samsung, which relied on a single model to boost sales over the prior two years. There’s a good reason for the change as Samsung fights for the smartphone crown.

Unboxing the Samsung Galaxy Tab 10.1

Google distributed some 5,000 Samsung Galaxy 10.1 Tablets to attendees of the sold-out Google I/O 2011 developer conference, and GigaOM was in the house for the freebie. Since the device won’t debut publicly until June 8th, we filmed our hands-on unboxing of the new Tab.

Android: The Wild West of the Smartphone Space?

Google is experiencing some notable customer service issues as it works to increase its presence in mobile. While such hiccups may have been predictable, they’ll need to be addressed as Android begins to get legs with mainstream users.