However, digital transformation proves to be one of the most complex undertakings that an organization can take, especially when it comes to something as important as customer facing services.
Customer Service Proves to be an Important Pillar of Business Operations
After customer backlash, Atlassian institutes per-agent pricing on the latest release of its service desk software.
Clouds can be analagous to a self-sufficient single-family home, a shared-infrastructure apartment house, or, with the right planning, they can combine the best of both worlds.
Zynga which has been losing senior executives with an alarming rate lost another key member recently – its CTO of infrastructure. Earlier this summer, the company lost about seven executives including Mike Verdu, Zynga’s former chief creative officer and Bill Mooney, who spearheaded the Farmville franchise.