Here’s how it looks when big data goes mobile-first

Zoomdata has a plan for business intelligence that involves tacking the difficult problem of streaming data, and doing so with a mobile-device-first mindset. The result is pretty and compelling in theory, but it’s technologically challenging and will face tough competition from new and old vendors alike.

Big data: Making even call centers intelligent

Calling a company’s customer service department can be a frustrating experience. If only there was a way to make it a more rewarding experience for everyone involved and perhaps even save everyone some time. That might be coming, and big data might be leading the charge.