BlackBerry refutes high Z10 return rates; seeks SEC review

“Return rate statistics show that we are at or below our forecasts and right in line with the industry.”

On Friday, BlackBerry(s bbry) CEO and President, Thorsten Heins, refuted  reports from an analyst firm on Thursday that suggested BlackBerry Z10 return rates were very high. Analyst firm Detwiler Fenton & Co. told Bloomberg that in some extreme cases, returns were higher than sales for a given time period.

In a press statement, BlackBerry specifically called out Detwiler Fenton, saying the company “refused to make either its report to investors or its methodology available to BlackBerry, even after the Company said the firm’s findings were ‘absolutely false.’ ”

BlackBerry will be looking for the Securities Exchange Commission and Ontario Securities Commission to review the situation and plans to submit a formal request to those agencies within a few days.

RIM’s plan B: hope for iOS, Android security flaws

When the first big security flaw even happens in one of the large enterprises, you will see this turn around. Wait for the day this happens.

So says RIM’s new CEO, Thorsten Heins, as both iOS (s aapl) and Android (s goog) devices are invading enterprises, the longtime realm of the BlackBerry. While there is a lack of curation in the Android Market, which has led to some security scares, the security of both iOS and Android are clearly good enough for enterprises. Each has added enterprise-grade encryption and device management over the past few years.
As that has happened, RIM (s rimm) has refused to mature its aging platform and interface, and some enterprises have simply moved on. A big security flaw could indeed shake confidence in the alternatives to a BlackBerry, but then again, RIM has had its own share of issues that don’t instill stability: Multiday service outages, although rare, won’t win over new business in the enterprise.