Revealed: the finalists for the 2012 Crunchies

Five finalists have been chosen in 20 different categories for the 2012 Crunchies awards, and we’re proud to release the worthy nominees today. Voting for the winners starts today, and the winners will be announced January 31st.

Infographic: The Enterprise Mobile Explosion

Companies worldwide are incorporating mobile technology and applications into their operations to increase productivity and revenue and reduce paperwork. This explosion in the use of mobile devices in the enterprise will help to fuel demand for mobile apps, as this infographic shows.

Merry Holidays, Please Hold Premieres With TED Spoof

This holiday season, customer service start-up Zendesk is sponsoring a web series all about the importance of good customer service, written and directed by Scotty “Got an Office Job” Iseri. The first episode takes aim at one of web video’s most sacred cows.

Zendesk — Putting Twitter to Work

Twitter is one of those services that you wonder how you did without it once you discover it. Online help desk company Zendesk is putting Twitter to work for customers in a unique way to augment the services for its customers; just tweet for customer support.